PERSONAL INFORMATION PROTECTION AND PRIVACY
Delia Mota understands how important your privacy is. We are committed to protecting your privacy and any personal information we collect about you. The purpose of this Privacy Policy is to inform you how your personal information is collected, used, and shared when you visit or make a purchase from www.deliamota.com (the “Site”). It also outlines the steps we take to keep your personal information confidential, and to provide you with contact information should you have questions or concerns about our personal information protection practices.
WHAT IS PERSONAL INFORMATION?
“Personal information” is personally identifiable information such as your name, residential address and email address and includes information about your products, services, subscriptions and usage, credit card information and billing records. It does not include the name, title, business address or telephone number of an employee of an organization.
PERSONAL INFORMATION WE COLLECT
Delia Mota collects various types of personal information. We may collect any of the following:
i) Your name, billing/shipping address, email address, telephone number, and credit card information, including card number, card type, cardholder name and expiration date, when you purchase products or services from us or products from the online shop. By purchasing a product or service from us you consent to have your email address added to a Joyous Health mailing list with the purpose of updating you on your purchase, delivering virtual products, informing you of upcoming news, events, updates, promotions and contests pertaining to Delia Mota.
ii) Personal information you provide to us when you participate in any of our events. This personal information might include your name, profession, email address, phone number, photograph, answers to specific questions, password and computer information.
iii) Personal information you provide to us when you participate in any of our online programs, other meeting spaces, blogs or forums. This personal information might include your name, profession, email address, phone number, photograph, answers to specific questions, password and computer information. The personal information you provide to us when participating in our online programs, meeting spaces, blogs or forums may be used for marketing purposes.
iv) Personal information you provide to us when you participate in one of our contests, sweepstakes or surveys. This information may include your name, email address and street address, and the answers to survey questions. The personal information you provide to us when participating in these promotions, surveys and contests may be used for marketing purposes.
v) Personal information you provide to us when subscribing to our newsletters or emails or when you use our web site. This personal information might include your name, billing/shipping address, email address, telephone number, and credit card information, including card number, card type, cardholder name and expiration date.
vi) Your personal information from our business partners and other third parties provided they have agreed to obtain your consent before disclosing your personal information to us.
vii) Certain technical information from your computer each time you request a page during a visit to our website www.deliamota.com. This information is collected from your computer’s Web browser to enhance your experience on our site and may include your IP address, operating system, web browser software, screen resolution, and referrer website.
HOW WE COLLECT PERSONAL INFORMATION
We collect personal information that is voluntarily provided to us by our customers, members, sponsors, website users and the public in general when they contact us via telephone, email, web browser, or in person. As mentioned above, we may also collect personal information from our business partners and other third parties who have agreed to obtain the consent of the person the information pertains to before disclosing the information to us. Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
i) “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
ii) “Log files” track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
iii) “Web beacons” “tags,” and “pixels” are electronic files used to record information about how you browse the website. To assess the effectiveness of promotional and marketing emails we send, we may attach a web beacon to the email that provides us with confirmation when the recipient opens the email. This only occurs if the recipient’s computer supports such technology.
HOW DO WE USE YOUR PERSONAL INFORMATION?
Delia Mota may collect personal information about you and use it for the following reasons:
i) To provide products and services to you, to inform you of changes and other relevant information pertaining to your purchase, to bill you when you make a purchase from us, to acknowledge your support and to provide that information to the Canada Revenue Agency and to contact you when necessary for these purposes.
ii) To provide you with services or recognition you request.
iii) For marketing purposes. We may use your contact information to send you emails about promotions, surveys, contests and special events or providing other marketing information to you. Promotional emails are intended to inform you of new or unique opportunities, events or special deals that are available by Delia Mota. You can opt not to receive these emails from us by either clicking “unsubscribe” at the bottom of the email when you receive it or by sending an email to info@deliamota.com that includes your email address and a request that you not receive our promotional emails.
v) To improve the quality of your visit to our site. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).
vi) To improve our service offerings. We monitor and analyze the use of our service offerings in order to determine which services are popular and useful to our customers, members and website visitors so that we can improve them.
vii) To better understand your interests. Delia Mota may also prepare aggregated user statistics or information summaries to describe our services and their popularity to our business partners and prospective advertisers and for other lawful purposes. The aggregated user statistics and information will not contain any personally identifiable information.
viii) To provide a secure and safe environment for our visitors and employees.
ix) To co-operate with law enforcement and to protect against violations of criminal or civil laws.
x) We may use your personal information to respond when you submit a question or suggestion to us, or when you request assistance with your purchases on www.deliamota.com.
SHARING YOUR PERSONAL INFORMATION
Delia Mota takes your privacy very seriously and WILL NEVER sell or rent any personal information we collect. In the event that Delia Mota creates personalized product or advertising for you, Delia Mota may disclose some personal information we collect to service providers who help us provide these services. Delia Mota takes steps to ensure that each of our service providers to whom we share personal information are committed to maintaining the privacy of such information as outlined in this Privacy Policy.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
YOUR CONSENT
By choosing to provide us with your personal information you are consenting to its collection, use and disclosure in accordance with the principles outlined in this Privacy Policy. If you are under the age of 18, you must not provide any personal information to us without the consent of your parent or guardian, or as otherwise provided for by applicable law. Delia Mota encourages you to review our on-line Privacy Policy on a periodic basis. This Privacy Policy may be updated from time-to-time and your subsequent use of our Site will be your consent to the collection, use and disclosure of your information as set out in this Privacy Policy. If you don’t want Delia Mota to collect, use or disclose your personal information as outlined in this Privacy Policy, please tell us at the time the information is requested or collected. You can also contact us at info@deliamota.com for any questions or concerns.
DO NOT TRACK
Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
RESOLVING YOUR QUESTIONS AND CONCERNS
If you have any questions or concerns about Delia Mota’s personal information collection, use and disclosure practices, please let us know and we will do our best to help you. You can contact Delia Mota by email at info@deliamota.com with any questions or concerns.